The message goes out in moments
The instant an order lands, your customer gets a neat WhatsApp message with their items, total, and address — while the purchase is still fresh in their mind.
The moment an order lands on your store, Mera Order sends your customer a friendly WhatsApp message — one tap to confirm, one tap to cancel. Real orders go out the door; fake ones never cost you a courier fee. Opt-in only, built on the official WhatsApp Business Platform.
Example conversation. Messages go only to customers who opted in at checkout.
If you sell on cash on delivery, you know the feeling. You pack the order at midnight, book the rider in the morning, pay the courier from your own pocket — and two weeks later the parcel travels all the way home to you, unopened. Wrong number. Changed mind. A prank order from who-knows-where. Nobody refunds you that fuel, that fee, or that hope. We've sat on that side of the counter, and we got tired of shipping on guesswork. So we built the simplest honest fix we could think of: before anything leaves your shop, ask the customer — politely, on the app they already live on. That's all Mera Order is. A quiet question, a quick answer, and a lot fewer parcels making the sad journey back. The name says it plainly: when a customer taps Confirm, they're really saying "haan, yeh mera order hai" — yes, this one is mine. That little moment of ownership is what we sell.
Everything a COD seller needs to confirm orders — and nothing extra to babysit.
The instant an order lands, your customer gets a neat WhatsApp message with their items, total, and address — while the purchase is still fresh in their mind.
Confirm and Cancel buttons sit right inside the chat. No typing, no forms, no app downloads. Even your busiest customer answers in two seconds.
Every template we use is submitted to Meta and approved in advance. Transactional, policy-clean messages — nothing that puts your number or your name at risk.
Confirmed, cancelled, awaiting — every order wears its label. Book the courier for the sure ones and skip the rest, all from one clean screen.
Shopify, WooCommerce, or your own custom checkout — Mera Order connects through a simple API and webhooks. No rebuilding, no migration headaches.
Any customer can reply STOP and the messages end immediately — handled automatically, honoured permanently, never hidden behind fine print.
Consent comes first. Couriers come last. Everything in between is automatic.
Connect Shopify, WooCommerce, or your custom checkout to Mera Order in minutes. Your orders start flowing to us automatically — nothing about your store changes.
At checkout, an unticked consent box names your store and explains that a WhatsApp order-confirmation message is coming. Only customers who actively tick it ever hear from us.
A Meta-approved WhatsApp message arrives with the order details and two buttons: Confirm or Cancel. Your customer answers in one tap, usually within minutes.
Confirmed orders head straight to your courier. Cancelled ones are caught at the gate — no booking fee, no return charge, no three-week wait for a parcel that was never wanted.
The difference shows up in your courier bill, your mornings, and your customers' trust.
Every cancelled order is a booking fee and a return charge you never pay. With COD margins as tight as they are, those saved rupees add up fast.
Orders cancelled at the chat stage never become returns. Less stock stuck in transit, less repacking, less damage from parcels bouncing across the country.
No more dialling every single customer to ask "aap ne order kiya tha?" The confirmations come to you, already sorted, while you have your chai.
You see who said yes, who said no, and who's still quiet — all on one screen — so you book riders with confidence instead of crossed fingers.
When fewer of your parcels come back as RTOs, your courier relationship — and often your rates and COD limits — tends to look healthier too.
A polite confirmation on WhatsApp reads like a store that has its act together. It builds the kind of trust that brings a buyer back for the second order.
What we do, what we refuse to do, and how we stay inside the rules.
Setup is simple, the rules are honest, and a real person in Karachi picks up the phone. Call 0371 3850248 or email contact@meraorder.xyz and we'll get your store confirming orders on WhatsApp.
Questions about setup, compliance, or whether this fits your store — just ask.
🕙 Monday – Saturday, 10:00 AM – 7:00 PM (PKT)
Mera Order is a small, focused team working out of Office No.4, Street No. 7, Block A Sindhi Muslim CHS (SMCHS), Karachi, 75400, Pakistan. We come from the same world as the sellers we serve — late-night order packing, courier ledgers, and the quiet frustration of a return you saw coming. We built one tool and we keep it sharp: automated WhatsApp order confirmation for cash-on-delivery stores, running on the official WhatsApp Business Platform (Meta Cloud API). We are an independent company. We are not affiliated with, partnered with, sponsored by, or endorsed by WhatsApp, Meta, or Facebook in any way — we simply build on the official platform they provide, and we follow its rules to the letter. For the fine print, see our Privacy Policy and Terms of Service. Want to talk it through with a real person? Call us on 0371 3850248 or write to contact@meraorder.xyz — we answer in plain language, not jargon.